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  • EXCELLENT OPPORTUNITY - SERVICE DELIVERY MANAGER - BANGALORE
    1. SPOC for Sending Account team Deliver on service commitments and participate in account plan/strategy Handle Operational Issues related to ITD GD India delivery Ensure SLA/SLO attainment as agreed in SOW Provide leadership and direction to Delivery teams Ensure continuous communication and ...  More

  • SERVICE DELIVERY MANAGER - BANGALORE
    1. SPOC for Sending Account team Deliver on service commitments and participate in account plan/strategy Handle Operational Issues related to ITD GD India delivery Ensure SLA/SLO attainment as agreed in SOW Provide leadership and direction to Delivery teams Ensure continuous communication and ...  More

  • Manager Quality - Leading BPO in Pune looking for Telecom Process
    Primary Responsibility 1. Lead and guide a team of QA Analysts, Group Leads/AMs to deliver service and operational excellence through the consistent application of strategies and tactics that focus on continuous improvement in the areas of contributions, competencies and performance 2. Ensu...  More

    • EXCELLENT OPPORTUNITY - SERVICE DELIVERY MANAGER - BANGALORE
      1. SPOC for Sending Account team Deliver on service commitments and participate in account plan/strategy Handle Operational Issues related to ITD GD India delivery Ensure SLA/SLO attainment as agreed in SOW Provide leadership and direction to Delivery teams Ensure continuous communication and ...  More

    • SERVICE DELIVERY MANAGER - BANGALORE
      1. SPOC for Sending Account team Deliver on service commitments and participate in account plan/strategy Handle Operational Issues related to ITD GD India delivery Ensure SLA/SLO attainment as agreed in SOW Provide leadership and direction to Delivery teams Ensure continuous communication and ...  More

    • Manager Quality - Leading BPO in Pune looking for Telecom Process
      Primary Responsibility 1. Lead and guide a team of QA Analysts, Group Leads/AMs to deliver service and operational excellence through the consistent application of strategies and tactics that focus on continuous improvement in the areas of contributions, competencies and performance 2. Ensu...  More

    • Urgent Opening for Team Leader and Recruiter
      This is Shobha from Harjai Computers Pvt. Ltd. ( ISO Certified 9001:2000 Company ). We Harjai group of companies is a 14 years young software development company providing software solutions to Fortune 500 companies all round the world. We are currently providing IT Outsourcing Services to almo...  More

    • Urgent Opening for telecaller (Female) in recruitment industry
      Experience: 6 months to 2 yrs candidate will call clients for requirement gathering (permanent and contract staffing) Tele calling to generate leads for Recruitment (HR) software, web hosting and web design. Candidates from Pimpri-Chinchwad (PCMC) will be prefered. Job Description...  More

    • Analyst - Demurrage
      Candidates having Experience in Demurrage handling Oil and tanker Ship documents,Oil tanker activities,having thorough knowledge of the shipping laws.Should also have the knowledge of paperwork, documentation, demurrage invoice Creation.Tracking Claims  More

    • Verifier
      Would be responsible for out calling customers and verifying the details that were collected while generating a lead. also would be responsible to gauge whether the lead generated is a quality lead or fake lead.  More

      • EXCELLENT OPPORTUNITY - SERVICE DELIVERY MANAGER - BANGALORE
        1. SPOC for Sending Account team Deliver on service commitments and participate in account plan/strategy Handle Operational Issues related to ITD GD India delivery Ensure SLA/SLO attainment as agreed in SOW Provide leadership and direction to Delivery teams Ensure continuous communication and ...  More

      • SERVICE DELIVERY MANAGER - BANGALORE
        1. SPOC for Sending Account team Deliver on service commitments and participate in account plan/strategy Handle Operational Issues related to ITD GD India delivery Ensure SLA/SLO attainment as agreed in SOW Provide leadership and direction to Delivery teams Ensure continuous communication and ...  More

      • Manager Quality - Leading BPO in Pune looking for Telecom Process
        Primary Responsibility 1. Lead and guide a team of QA Analysts, Group Leads/AMs to deliver service and operational excellence through the consistent application of strategies and tactics that focus on continuous improvement in the areas of contributions, competencies and performance 2. Ensu...  More

      • Urgent Opening for Team Leader and Recruiter
        This is Shobha from Harjai Computers Pvt. Ltd. ( ISO Certified 9001:2000 Company ). We Harjai group of companies is a 14 years young software development company providing software solutions to Fortune 500 companies all round the world. We are currently providing IT Outsourcing Services to almo...  More

      • Urgent Opening for telecaller (Female) in recruitment industry
        Experience: 6 months to 2 yrs candidate will call clients for requirement gathering (permanent and contract staffing) Tele calling to generate leads for Recruitment (HR) software, web hosting and web design. Candidates from Pimpri-Chinchwad (PCMC) will be prefered. Job Description...  More

      • Analyst - Demurrage
        Candidates having Experience in Demurrage handling Oil and tanker Ship documents,Oil tanker activities,having thorough knowledge of the shipping laws.Should also have the knowledge of paperwork, documentation, demurrage invoice Creation.Tracking Claims  More

      • Verifier
        Would be responsible for out calling customers and verifying the details that were collected while generating a lead. also would be responsible to gauge whether the lead generated is a quality lead or fake lead.  More

      • Customer Care Executive
        Would be responsible for answering inbound calls to service customer or generating leads. Answer customer queries and give them first time resolutions and turn around time as trained.   More

      • Team Leader - Customer Service
        Ensuring that the Teams individual target/Unit Qualitative and Quantitative targets are met. Maintaining and Reporting the Periodic MIS to the Manager Call Center. Ensuring High levels of Motivation among team members and facilitating performance that meets the Organization's expectations. Call...  More

      • Team Leader - Outbound Sales
        Positive and Professional Attitude Go getter and Trend setter Confident and Aggressive Result oriented Good in MS Office Above average typing speed Team player with positive attitude Experienced with making timely changes to calling scripts, etc, in order to achieve results Experienced with m...  More

      • Technical Support Executive - Voice
        Candidate should have excellent communication skills , proficiency in computers with strong customer service orientation . You should be prepared to work in rotational shifts , interested candidates should walkin with their resumes , a recent photographs along with the original educational certif...  More

      • Associate - Non Voice
        To Process data based on defined procedures and guidelines Make entry into the system ensuring accuracy. Where required, perform a basic level of research to elicit the required data. If data available is inadequate, escalate / follow prescribed procedure to address the same. Adhere to SLAs a...  More

      • Process Analyst
        The role is largely a technical one with heavy use of MS Excel and Other data processing software to assist in cleaning and processing of client data to produce surveys. Client interaction is limited and will typically be via telephone or email rather than face to face meetings. This interactio...  More

      • Assistant Manager - Operations
        1. Ensure steady flow of production activities 2. Ensure optimal resource utilization, Productivity improvement and on time delivery. 3. Oversee the productivity scheduling, productivity control and output. Meeting the productivity targets and schedules. 4. Daily Productivity Planning, O...  More

      • Sr. Manager (customer Care)
        1)Responsible for managing the overall activities relating to after sales service, erection and commissioning , product support and resolving product operational customer complaints. 2) Responsible for preparing the business plan. Evaluate, implement and periodically review policies regarding the ...  More

      • Team Leader Customer Sales
        WORK EXPERIENCE and OTHER ABILITES REQUIRED : Responsible for delivery of services for a span of 20 to 25 agents Performance monitoring, data analysis and feedback for service delivery Upkeep of MIS and reports as per the program requirement Motivate the staff to exceed targets WORK EXPERIENCE...  More

      • Vp Operations
        *Techno Commercial Operations *Pre Sales Operations *Business Development/ Strategy Planning *Client Servicing/Technical Support *People Management *Managed Services / Hosted Solutions Desired Candidate Profile * Experience of handling NOC. *Techno Commercial Operations *Pre Sales Operat...  More

      • Team Leader (international Call Centre)
        Handle team in Sales or Lead Generation domain and will be doing Team management and customer management. Manage and motivate the team towards a common goal and keep them focused. Ensure that service levels are met and strive to exceed service levels..   More

      • Asst. Manager / Manager - Customer Care
        Graduate with 6 to 8 year experience in leading or supervising a team of customer service staff to deliver a high standard of customer service. He/ She is responsible for providing help and advice to existing and prospective customers,keeping accurate records of discussions or correspondence wi...  More

      • Trainer - Voice- Domestic
        The incumbent would be responsible for developing modules, imparting the training to new recruits for voice. Would be responsible for motivating agents on floor to result increase in productivity  More

 
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